Connecting With Humans

FEATURED IN: BURSAMKTPLC, 14 JULY 2016

It was during my practice in financial planning that I realised the human is far more complex than the computer. We have a multitude of expectations, goals, constraints and suffering. Managing client behavior usually stresses me because they can become greedy, fearful and irrational in making financial decisions and managing their financial affairs. In fact, I found science and technology give us a lot of convenience and help us complete our work… but it cannot truly understand and handle our behaviors. It needs the arts, such as psychology and counselling, to handle the inward ‘volatile’ situations, which is far more important than market volatility. …

GavinTeoh

Gavin Teoh is an accredited and experienced financial planner in Malaysia. He won PlanPlus Global Financial Planning Awards of Asia Region in 2014 . A practice director of UOB Kay Hian Wealth Advisors Sdn Bhd. His financial services specialties are holistic financial planning, insurance planning, investment and retirement planning, will-writing and estate planning, and SMI financial risk management.